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Until all customers have moved to the Google platform, we will continue to provide support for both email platforms. To access support and help for email, please select the email group into which you belong:
Customers before July 14th, 2009
Email Server Addresses
Regardless of the email program you use, the information below is common to all email programs.
Incoming Mail (POP3) - incoming.xplornet.com
Outgoing Mail (SMTP) - smtp.xplornet.com
Username - your email address (including @xplornet.com)
Password - as assigned by Xplornet
Authentication - select the "My outgoing server (SMTP) requires authentication" checkbox
Customers after July 14th, 2009
Email Server Addresses
All POP-based email programs use the email server addresses listed below:
Incoming Mail (POP3) - pop.gmail.com
Outgoing Mail (SMTP) - smtp.gmail.com
Username - your email address (including @xplornet.ca)
Password - as assigned by Xplornet
Authentication - select the "My outgoing server (SMTP) requires authentication" check box
Incoming server - use SSL and port 995
Outgoing server - use SSL and port 465
If you'd like to add additional email accounts, please contact Customer Care Centre at 1-866-841-6001